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Former Member

Change in order quantity-But subsequent documents are under process

Hi,

I have a requirement.

Customer initially places the order,X-10 qty.

Delivery is created for 10 Qty.Every morning ware house runs VL06P

The Overall picking status is C-Fully picked,Overall Wm Status is B.

Now customer over phone calls and changes the order quantity to 8.He wants only 8 qty.

But in the subsequent delivery there is 10 qty,were picking is complete and picking confirmation is made. PGI can be done for 10 qty.

Because warehouse staff is not aware about change in order qty.

Is there any possibility to change delivery qty to 8.

I am aware that once picking is initiated,delivery line item becomes grayed out.It cannot be edited.

The only problem is picking and packing status are automated ones. Because through a bar code scanning device picking and picking confirmation is done.The change in sales order qty 8,does not reflect in already created delivery qty in standard process.

But we want it to reflect the change in already created delivery qty.How to achieve it.The ground reality is the client does not want to change it manually through LT0G.They want to make it happen automatically,please guide how to achieve it.

Clients requirement is until goods issue is done,there possibility of change in Order quantity.

Thanks,

Thambi

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2 Answers

  • Sep 24, 2015 at 07:19 PM

    I'm not quite sure what exactly is the question here...

    Obviously when delivery is already created we can't just change the sales order quantity. The only way to do that is to roll backĀ  (i.e. reverser / cancel / delete) all the subsequent documents. Then the order status will be changed and quantity can be updated.

    There is no magic in SAP to run such reversal process (because it's supposed to be an exception), so, naturally, you'd need some kind of a custom program if the users don't want to run the transactions manually.

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    • Former Member

      Hi,

      Is there any standard bapi available.

      So that based on changes in sales order,ware house team can do changes to delivery,considering the below.

      1)Changing the picked qty to new qty,changing the delivery qty as per picked qty

      2)serial  number will be entered so that those serial number will be removed from delivery,as we have serial number management

      3)Do unpacking to the delivery and then do repacking.

      Thanks,

      Thambi

  • Sep 25, 2015 at 07:52 AM

    There are times when a good consultant has to explain tactfully to his client how his own business process works in reality.

    Triggering exception handling for warehoues activities from the sales order is a terrible idea, which would hurt your client's business. It is true that the customer would call the sales clerk to inform that he would not need some of the ordered products, but the sales guys are not usually aware of the state of warehouse picking/loading activities - this is not their area of responsibility at all. Normally they should call somebody from the warehouse and inform about the changes to stock. It is warehouse responsibility to unload a pallet, unpack it and remove the stocks that are not required. Even if you use a fully automated warehouse system with automated picking, pallet unloading and disassembling are manual tasks. Even if you automate LT0G from the sales order, how would the warehouse know that they have to remove the pallet, if they are not informed?

    What is more - once the products are loaded on a truck, they become responsibility of the driver.

    Pallet unloading should be triggered by the warehouse personnel, because in case of discovered shortages during physical inventory, they will be responsible, not the sales team (warehouse and sales have different authorizations because of segreggation of duties - so WH team cannot change the sales order).

    In addition - an automation of LT0G from the sales order can be a bit tricky in case you have 2 deliveries in 2 shipments for the same order item and AWS needs to know the exact palletID to discard.

    In case of AWS check with your provider whether they support pallet discard functionality before pallet confirmation and how.

    If you just use some mobile solution for picking/loading and not a fully automated warehouse solution, check with the vendor if they can integrate pallet unloading for a specified shipment for the device.

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