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Sep 24, 2015 at 01:50 PM

C4C - Ticket survey report


Hello! I cannot find the standard data source or report for Ticket surveys. Can we have any idea of when it will be available on C4C? For a customer requirement, where the service agent should do research with customers and respond on the ticket (No C4C), could we provide the result for analisys otherwise? Many Thanks Mônica Betini