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External Break Point Not Triggering in Sap Crm with 3rd party Integration

Hello Experts ,

I am working on a CRM 7.0 system and we have CRM integration scenario with non SAP

third party system using CTI integration .

I have put some external breakpoints in some classes in CRM system but these breakpoints

are not triggered when we are doing some processing in 3rd party system and transfer the

data into CRM system .

I have tried by Activating debugging in SICF transaction also but still not triggered

the external breakpoints .

Kindly request you all to please let me know what I need to do for triggering external

breakpoints .

Thanks ,


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1 Answer

  • Posted on Oct 15, 2015 at 05:44 AM

    Hi Pankaj,

    Some possible reasons that I can think about:

    - Is the break point set for the user which is used to logon from 3rd party system to CRM?

    - Is the user logs on the same server on which you set the break point? You can active debug with t-cd SRDEBUG then re-check
    - The 3rd party logon user should be a dialogue user

    Best regards,


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