Skip to Content
author's profile photo Former Member
Former Member

Adding custom attributes in realignment rule.

Hi Guys,

I have added 2 custom fields in Territory, those same fields I would like to populate in realignment rule.

the below are screen shots for reference.

here you can see Product Brand and Product Type are extension fields added.

The below is the Realignment rule window where I would like to add the above extension fields here. But I am unable adopt those fields here. I can only adapt the fields from account.

Could any body help how I can adapt the fields added in territory to realignment run/rule.



Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    Posted on Sep 22, 2015 at 02:51 PM

    In the rule set you can add extension fields added to the customer general view to control the determination logic.

    For performance reasons I suggest to keep the list of determination fields as low as possible.

    kind regards


    Territoy.png (133.2 kB)
    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.