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Former Member

Description Text Mandatory while confirming Incident Config

Hi Expert

I have one doubt related to text mandatory, I am doing this config from SPRO but it's not working so my question is Do I need to do development to make some text like description text mandatory while confirming the incidents.

text1.png (20.4 kB)
test.png (22.0 kB)
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1 Answer

  • Sep 21, 2015 at 05:53 AM

    Hi Prakash

    Did you also maintain the subnode "Mandatory Text IDs" ?

    The result in the incident should be like this if "Solution" isn't filled in, in the text block and you want to go to status E0005:

    Kr


    Tom

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