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Sep 18, 2015 at 09:38 AM

MSS UWL – All the pending leave approval in UWL showing the one single request

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Hi Experts

UWL successfully retrieves the information from backend system. (All are WDA based leave applications)

Say for example we have three pending item in Portal UWL.

Work item 1

Work item 2

Work item 3……

During the selection on the work item from UWL by default the system brings the same item again and again.

Say for example I have selected work item 1 – it shows the work item 1.

(Now closed the approval window) and then

I have selected work item 2 – it shows the work item 1 again instead of work item 2.

(Now closed the approval window) and then

I have selected work item 3 – it shows the work item 1 again instead of work item 3.

Last week we had 13 work items pending for the approval. At that time, whatever the item selected from UWL by default it fetching the Work item 5 for all the 13 request for the same user id.

All the possible options tried from our side during the initial investigation.

Tried the same scenario in different machine, IE 10, IE11, removal of cookies, adding the site in Local Intranet / Trusted sites.. etc….

Temp solution:

Still user can navigate to the Next work item by using the Previous and Next button on WDA approval page. Currently user using the same option in the system as a temporary solution.

can you please share your comments on the same to fix the issue.

Kind Regards,

Prasath