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Not able to cancel custom workflow instance


We have a custom workflow defined for document approval. One of the workflow instance needs to be re-routed to new approver. Hence I want to cancel this instance and trigger new workflow. But when I go to setup-> workflow definitions -> <custom workflow> ->Current workflow processes.

I can't find this instance.

Where can I find this instance or is there any other way to cancel it?


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    author's profile photo Former Member
    Former Member
    Posted on Sep 23, 2015 at 04:55 AM

    Hello Deepti,

    Could you please elaborate.

    -Has the document gone through all the phases?

    -Is the document locked?(in approval phase)



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