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Sep 17, 2015 at 02:47 PM

A Office 2.1 SP2 - exiting Excel 2010 ends in error


Hello. We have approximately four users that have installed the new SP2 for version 2.1. We use Excel 2010. All are Windows 7 PC's. Two have 64 bit Office 2010 and two have 32 bit Office 2010. All experience the same behavior.

After opening Analysis for Office and either choosing File --> Exit or using the X in the upper right hand corner Excel crashes. It then brings up the following message after recovering: "Excel experienced a serious problem with the 'analysis' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add in?". We choose no.

I have opened a support ticket with SAP but per Venkata's recommendation I have opened a thread here as well. If anyone has experienced this as well and have discovered a solution or workaround it would be sincerely appreciated.

Many thanks,

Lynn Peter