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Howto fix missing entries in CRMPARNR from CRMM_BUT_CUSTNO

Hi There,

I am not a CRM / middle ware consultant but rather a support personal from ECC, I am investigating a contact person information missing in ECC and found out it relates to a CRM replication issue and seek some guidance.

In CRM's SMW01 we have some BDOCS of type BUPA_REL in error status with below error message.

Messages for business partner <customer BP>: XR 100 No business partners are assigned to contact person 0000000000 XR 7

Our CRM's customer BP = ECC's customer master's #.

When investigated I found out.

Contact Person BP is related to 6 customer BPs.

In CRM's CRMM_BUT_CONTNO we have 6 entries with all 6 corresponding contact person numbers.

In ECC we have 6 contact persons linked to all 6 customers in KNVK but only 2 entries exist in table CRMPARNR.

on search I found the note 703322 to fix variances between the 2 tables CRMM_BUT_CONTNO & CRMPARNR but when I test & debug this I found its crating missing entries into CRMM_BUT_CONTNO and then only into CRMPARNR but we have CRMM_BUT_CONTNO all good its only CRMPARNR the problematic.

In all such references issues most people refer note 703322 and In some similar posts of this issue people responded to develop a custom report to fix this as there is no other option.

Can some one advise how to approach this, unfortunately we don't have a CRM technical resource available.

Do let me know if you need more info on this, by the way we are on CRM 7.0.

Thanks,

Sai

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1 Answer

  • Best Answer
    Posted on Sep 17, 2015 at 01:40 PM

    Hi Sai,

    You can also consider to use data integrity manager (tcode SDIMA) to check for missing relationships and try to fix them.

    If sounds good for you, you can read more info about this here.

    Kind regards,

    Garcia

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