Dear experts,
i found this post on SAPUI5 SCN about creating a communication channel for whatsapp integration.
http://scn.sap.com/community/developer-center/front-end/blog/2014/08/24/websocket-chat-with-whatsapp
Is it possible to use this workaround (or edit it) in order to integrate whatsapp as ticket source in SAP C4C ?
thank you so much