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author's profile photo Former Member
Former Member

Ability to create Admin Change

Hi,

currently, unless a system is UC enabled in a ChaRM project, you can’t use the Admin Change for a CR. Is there a way to get around this in ChaRM, can we make Admin Changes available in the same way GC’s are selectable without having to configure the systems for UC’s.

My concern is I want to create Admin change out of CR but it should work in a way like GC works.

We do not want developmenet system to reflect in Landscape assignment block of admin change created.

What settings we need to perform in Project created.

Regards

Z

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2 Answers

  • Best Answer
    Posted on Sep 15, 2015 at 10:25 AM

    Hi Zainul

    thanks for opening a new thread

    basically the project control the display of that block because you have the logical component in your project itself.

    so if you have a 3 tier landscape then all the 3 system are visible in the landscape block

    further you have multiple options based upon requirement

    you can copy business roles to hide this block for specific set of users and create a different business role for these users without this block

    Quick Tip : Customizing Business Role in Solution Manager 7.1 ITSM Part 1

    Quick Tip : Customizing Business Role in Solution Manager 7.1 ITSM Part 2

    you can also use security concept but again specifically aligned to ur req

    hope this helps

    Thanks

    Prakhar

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 15, 2015 at 09:38 AM

    Hi Zainul,

    That's the basic concept that an Admin Change is system related. But if you don't want to give ChaRM users the ability to logon to development system from Admin Change then you should hide or delete the landscape assignment block from Admin Change on the Web UI (via page/view configuration).

    Regards

    Christian

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