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BPC WEB PAGE the icon Add-in for excel disappered

Hi Bpc Friends

I have installed on a new software installation (Windows 10, IE11, MS OFFICE 2016) the EPM Add-in 25 sp3 and everything went well.

I gave this laptop to a Finance person to test the processes and in the icon for Excel disappeared.

I have tried to log in to with my user (local admin) but no luck

I tried to un-install and install again the EPM but no luck

How Could recover the link from the web page to excel?

Thanks

Michele

s0c12.png (32.2 kB)
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5 Answers

  • Feb 02, 2017 at 01:23 PM

    Can you show the current screenshot?

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  • Feb 02, 2017 at 10:30 PM

    Hi, your problem was solved? I have the same problem with the version 10.1

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    Former Member
    Feb 07, 2017 at 02:55 PM

    Please start Excel on your system and check if EPM and Data Manager menu items are still there.

    Sometimes the AddIn gets deactivated. In this case just activate it in Excel and try again from BPC Web page.

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  • Feb 28, 2017 at 04:32 AM

    Hi Michelle

    When you installed the EPM Add-in, did you installing it as an administrator ("run as administrator") and select the option ''For all users" in the install screen prompts?

    If you do not select the option "For all users", the EPM add-in is only installed for the current user, any other user who logs on will not see the EPM add-in in the web page.

    We are currently using Office 2016 Deferred Channel and IE 11 on Windows 10 (which is our Corporate Standard), however one caution - the EPM add-in does not work correctly with the Office 2016 Current Channel version (there is some issues we have encountered - as this is the same update channel used by the "Office Insider" program - it introduces 'beta' features which are not yet supported by SAP and causes issues with the EPM add-in), you should use the Office 2016 Deferred/Business Channel version instead.

    For more information on the Microsoft Office 2016 distribution channels see the following link: https://technet.microsoft.com/en-us/library/mt455210.aspx

    Regards

    Derek

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  • Feb 22 at 07:45 AM

    Hi.. May I know if this issue has been resolved? We are also facing the same issue for one of our users. EPM Office Add-in for Excel has been disappeared while using IE11 for BPC Login. Please note, no other browser is allowed apart from IE11 at user's organization.

    Kindly let us know any known solution.

    Thanks.

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