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Design Studio 1.5 Crashes during Startup.

Hello All,

Recently started facing this issue all of a sudden.

The Design Studio 1.5 Client crashes without an error pop up. This happens even before the logon prompt screen shows up.It just doesn't start.

I tried un-installation and re-installation but to no avail. Rebooted my machine but of no use. Upgraded the client from DS1.5 SP00 to SP01 but again in vain.

The log file located at C:\Users\<MyUser>\Analysis-workspace\.metadata contains the below -

!SUBENTRY 1 org.eclipse.equinox.registry 4 1 2015-09-11 10:28:58.851

!MESSAGE Plug-in "org.eclipse.equinox.p2.ui.sdk.scheduler" was unable to instantiate class "org.eclipse.equinox.internal.p2.ui.sdk.scheduler.AutomaticUpdateScheduler".


java.lang.NullPointerException: while trying to invoke the method org.eclipse.equinox.internal.p2.ui.sdk.scheduler.AutomaticUpdatePlugin.setScheduler(org.eclipse.equinox.internal.p2.ui.sdk.scheduler.AutomaticUpdateScheduler) of a null object returned from org.eclipse.equinox.internal.p2.ui.sdk.scheduler.AutomaticUpdatePlugin.getDefault()

at org.eclipse.equinox.internal.p2.ui.sdk.scheduler.AutomaticUpdateScheduler.<init>(

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(

at java.lang.reflect.Constructor.newInstance(

at java.lang.Class.newInstance(

at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(

at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(

at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(

at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(

at org.eclipse.ui.internal.WorkbenchPlugin$

at org.eclipse.swt.custom.BusyIndicator.showWhile(

at org.eclipse.ui.internal.WorkbenchPlugin.createExtension(

at org.eclipse.ui.internal.EarlyStartupRunnable.getExecutableExtension(



at org.eclipse.ui.internal.Workbench$


!ENTRY 4 2 2015-09-11 10:28:58.851

!MESSAGE An internal error occurred during: "Workbench early startup".


java.lang.NullPointerException: while trying to invoke the method org.osgi.util.tracker.ServiceTracker.getService() of a null object loaded from field org.eclipse.core.internal.runtime.InternalPlatform.extendedLogTracker of an object loaded from local variable 'this'

at org.eclipse.core.internal.runtime.InternalPlatform.getLog(

at org.eclipse.core.runtime.Plugin.getLog(

at org.eclipse.ui.internal.WorkbenchPlugin.log(

at org.eclipse.ui.internal.EarlyStartupRunnable.handleException(

at org.eclipse.core.runtime.SafeRunner.handleException(


at org.eclipse.ui.internal.Workbench$


!SESSION 2015-09-11 10:32:48.817 -----------------------------------------------



java.vendor=SAP AG

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_IN

Framework arguments: BusinessObjects Design Studio

Command-line arguments: -os win32 -ws win32 -arch x86 BusinessObjects Design Studio

!ENTRY org.eclipse.equinox.ds 1 0 2015-09-11 10:32:50.049

!MESSAGE Could not bind a reference of component The reference is: Reference[name = IActivatorBase, interface =, policy = dynamic, cardinality = 0..n, target = null, bind = addRICActivator, unbind = removeRICActivator]

I have already raised the issue to SAP but the issue is very pressing now. Any help would really be appreciated.

Thanks & Regards,

Sreekul Nair

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2 Answers

  • Best Answer
    Posted on Sep 11, 2015 at 02:46 PM

    Try renaming Analysis-workspace and Analysis-config in your home directory and relaunching Design Studio.

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  • Posted on Sep 13, 2015 at 10:17 AM

    If deletion of the folders mentioned by mike doesn't work then try clearing out IE cache

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