Embeding full set of fonts when exporting to PDF from a Crystal Reports file

[josephrevesz]

Currently when a file is exported to a PDF from a Crystal Reports file a subset of the fonts are embedded.  Is there a way to embed the full set of fonts into the PDF when exporting from a Crystal Reports file?

[former_member188030 · Accepted solution]

CR only supports the truetype fonts. If the font is visible in the report preview it should be exported to PDF as well.

Search through forums to get more info on CR font supportability.

Thanks,

Bhushan

[josephrevesz · Accepted solution]

The font I am using is True Type (Times New Roman) and visible in the preview.  It exports to the pdf but only a subset.  My question was is there a way to get the full set embedded?

[former_member183750 · Accepted solution]

Joseph, what's the actual result? What part of the font set is not exporting to PDF?

What version of CR?

What version of .NET?

What does an export to DOC format look like?

What odes an export from the CR designer look like?

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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Message was edited by: Ludek Uher

[josephrevesz · Accepted solution]

Hi Ludek,

I am using CR2008 and C# with Visual Studio 2013.  We are using the ExportAsPDF function to create the pdf.  The pdf looks fine and is embedded with a subset of the TimenNewRoman font.

The problem I am having is I now have a requirement to feed the pdf to another process that by necessity needs to create a pdf from my pdf.  I believe they call this "refrying".  When this is done in Version 10 of Acrobat, the embedded true type font is replaced with a CID font and Identity-h encoding.  The end result mostly OK,  but sometimes we get characters replaced and sometimes we get complete gibberish. 

We are also attempting to get support from Adobe to see if they can shed some light on what is going on.

Thanks

-Joe

[former_member183750 · Accepted solution]

Hi Joseph

I'll ping a few people around here to see if they have suggestions, but my suggestion should be implemented:

CR 2008 is not supported with VS 2013. Only "SAP Crystal Reports, developer version for Microsoft Visual Studio" (CRVS) is support in VS 2010 and later. So, the recommendation would be to download CRVS from here:

On your development computer use the install exe (SP 14). recompile the app and see if that helps. I am dubious, but you do want to be using CRVS in any case.

One more question; If you export to PDF from the CR 2008 designer, do you still get the same issues when you try to "refry"?

- Ludek

[josephrevesz · Accepted solution]

Thank you for your suggestions.

I downloaded and installed the CRVS (13.0.14.1720), recompiled the app,  and the behavior did not change.

I tried this also with CR2013 and saw the same results.

The results are the same if I export to PDF directly from either the 2008 designer or the 2013 designer.

-Joe

[former_member183750 · Accepted solution]

Yeah - it was a faint hope thing... let's see if I can get feedback from coworkers here.

- Ludek

[ido_millet · Accepted solution]

At least one of the 3rd-party Crystal Reports Desktop Schedulers listed at http://kenhamady.com/bookmarks.html provides an alternative export to PDF mode that supports the PDF/A standard.