Skip to Content
author's profile photo Former Member
Former Member

Hana Monitoring - Some grey metrics


I completed the managed system configuration and the monitoring setup in solution manager.

I am still missing some metrics. I implemented a few notes and this solved some of the missing metrics but not all.

Anyone got an idea how I could get the following metrics ?

Kind regards


metrics.png (28.8 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    Posted on Aug 31, 2015 at 10:09 AM

    Hi Lucas,

    There are two common potential root causes for grey metrics based on the extractor E2E_DB_ALERTS if the embedded statisticsserver is enabled: Embedded statistics server enabled means: no statisticsserver process listed in the HANA services list and parameter: nameserver.ini -> [statisticsserver]->active=true. Especially with HANA Revisions < 90 HANA may have disabled alerts internally because their data collection runtime was too long. Before HANA Rev 90 these alerts are not automatically enabled again and lead to grey metrics in Solman. See SAP Knowledge Base Article 2131512. 2131512 - HANA alerts continually disabled due to timeout You will see status ‘Disabled’ in table _SYS_STATISTICS.STATISTICS_SCHEDULE for each alert id (column ID) which was switched off by HANA. You can also see the last execution time of the alert check per ID and if this is more than two times the metric frequency in Solman you will get a grey metric. It also means that HANA internally does not check these alert conditions any more. 2. Missing permission for the DB user used by Solman to read the alert data. With the embedded statisticsserver, two additional permissions (in addition to the MONITORING role) need to be granted to the DB user on HANA side. See SAP Note 1917938. If the permissions are missing you get a permission error when executing the following command in HANA studio with the DB user in question: call_sys_statistics.statistics_schedulablewrapper_TEST('Manual',now(),30,1,?) Regards, Roland

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Aug 31, 2015 at 08:29 AM
    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      Thank you, I will check those out.

      Edit: The notes don't seem really relevant, I will however try to get some more info out of mai_tools. Thanks.


      I also noticed our LM-Serive could use an update, would this be relevant for these metrics?

      Kind regards


      mai_tools.png (14.2 kB)

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.