Skip to Content

PB 12.6 - Served License - Licensed number of users already reached

Dear all,

We face a situation where we have 8 floating licenses for PB 12.6 and during business hours we get the following messages:

Licensed number of users already reached. (-4,342)

Licensed number of users already reached. (-4,342:10054 "")

I can clearly understand that this error happens when we are running out of license quota.

During my research on the error message, I have found the following contradictory information:

1.) Link: http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc00530.0220/doc/html/jon1266535145236.html

"If the product is using Floating License (FL) type licenses, you can shut down other instances of the product or feature you are using, running on other machines, to free licenses." (3rd solution)

2.) Link: http://wiki.scn.sap.com/wiki/display/SYBPB/Diagnosing+SySAM+Problems+with+PowerBuilder

"A license is used based on unique (user_id + machinename). Once a user starts PowerBuilder, that user receives a license from the license server. If that user shuts down PowerBuilder, that user still holds that license."

My questions are the following:

  • Which of the aforementioned statements is valid for PowerBuilder?
  • Can we automatically return a borrowed license once a user have closed PowerBuilder? I saw in LMTools (Binary Location: <root path>\Sybase\PowerBuilder 12.6\SYSAM-2_0\bin) that a borrowed license can either be returned on a specified date / end-of-day or earlier.

Thanks in advance for any other suggestions.

Regards,

ilias

SySAM.png (19.1 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 28, 2015 at 12:26 PM

    Ilias,

    PowerBuilder does not support a floating license. For PowerBuilder, this statement is true:

    "A license is used based on unique (user_id + machinename). Once a user starts PowerBuilder that user receives a license from the license server. If that user shuts down PowerBuilder, that user still holds that license".


    Thank you.
    Beverly Duquette

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Ilias Fytrakis

      Illias,

      That feature is not supported with PowerBuilder. There is not an automated way to return a license from lmtools.

      You can return a license back to the server from the commandline but should be used if a user leaves the company or a user moves to a different machine.

      Thank you.
      Beverly Duquette

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.