We face a situation where we have 8 floating licenses for PB 12.6 and during business hours we get the following messages:
Licensed number of users already reached. (-4,342)
Licensed number of users already reached. (-4,342:10054 "")
I can clearly understand that this error happens when we are running out of license quota.
During my research on the error message, I have found the following contradictory information:
1.) Link: http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc00530.0220/doc/html/jon1266535145236.html
"If the product is using Floating License (FL) type licenses, you can shut down other instances of the product or feature you are using, running on other machines, to free licenses." (3rd solution)
2.) Link: http://wiki.scn.sap.com/wiki/display/SYBPB/Diagnosing+SySAM+Problems+with+PowerBuilder
"A license is used based on unique (user_id + machinename). Once a user starts PowerBuilder, that user receives a license from the license server. If that user shuts down PowerBuilder, that user still holds that license."
My questions are the following:
Thanks in advance for any other suggestions.