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Aug 27, 2015 at 02:38 PM

Issue with change pointers in C4C-ECC integration



has anyone an idea, how to solve the following issue.

Customer master is not yet in C4C. Now the user changes/adds a contact person in ECC. The change pointers only create the DEBMAS_CFS and ADR3MAS IDocs. The customer master address is not created as it was not changed.

This leads to a situation in C4C that you have the customer master without address details and also the contact address details are not stored in this case.

Any help is highly appreciated!

Best Regards