Issues after Tape Restore of BI4 FRS & CMS

[former_member226344]

Experts,

     We had a major PROD issue with one of our clients this morning and we were forced to restore the CMS & FRS from last nights Tape.  the problem is now all SERVERS in the SIA are NOT starting.   I made sure the FRS folder was renamed and also tried checking the SCN.

I found discuss thread # 16182013 but none of the links work in the answers.

Please help.

GL

[CdnConnection · Accepted solution]

Gavin,

     Does you back-up process also back-up anything within the DATA folder as well.  You may issues with Explorer Index and Trending DB used by monitoring.

I also tried

NON of the links work.

Is the backup at same TIMESTAMP.  This is very important.

Ajay

[former_member226344 · Accepted solution]

Ajay,

    We have NT Script that Stops the SIA and then does back-up of CMS & Audit database.  Before the SIA starts we also do full back of the FRS folder.

Let me know if I am missing anything.

GL

[CdnConnection · Accepted solution]

Gavin,

   Have a look at this document, I think it would related

Ajay

[former_member226344 · Accepted solution]

Ajay,

    This look like something that would relate to us.   Let me try this NOW !!!!

GL

[CdnConnection · Accepted solution]

Gavin,

   Let me know if link to document was helpful in resolving your issue.

Keep in mind that your back-up process should also include the:

• D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\Polestar
• D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\TrendingDB

Couple of other articles to look into.

Regards,

Ajay

[former_member226344 · Accepted solution]

Thanks Ajay,

    PROD is working !!!

Awesome.

[former_member226344 · Accepted solution]

Ajay,

     I will have the Basic team add the POLESTAR folder, it will save us time on re-indexing.

GL

[former_member226344 · Accepted solution]

Ajay,

    Do I need a licensed copy of MS SQL Server 2012 to migrate the eFashion DB?

GL

[CdnConnection · Accepted solution]

Gavin,

   Please create another discuss.  This is NOT related

In short NO use the FREE version

Ajay

[former_member226344 · Accepted solution]

Thanks,

    Will do when ready.

[former_member182521]

Hi Gavin,

Were you able to restore CMS DB and FRS successfully. You may need to recreate the SIA with default services.

Thanks

Mani

[former_member226344]

Mani,

     I am going to try Ajay's option first.  The link to the document is gave look very detailed.

GL

[former_member185603]

if it is production issue, you should open very high ticket with SAP support.

Wihout seeing the other details, it is very difficult to answer your question.

[former_member226344]

Jawahar,

    Basic is having issue creating the support issue due some contract related issues.  I am just trying to get the issue resolved.

GL