Customer Material Info Records - Customer Material Description replication from ECC to CRM

[former_member726139]

Hello All,

We created customer material Info records in R/3 and successfully downloaded in CRM with object CUST_MAT_INFO.

Now we can't see the customer material description in CRM.

CRM Guys do you have the knowledge where the customer material description is stored in CRM.(tables or Fields)?

It has been found that,in VD53 when we change the customer material description, the description text is getting saved in the Table STXH and STXL with TD Object KNMT and the TD Name is a concatenation of Sales Area, Distribution Channel, Customer number and product number. The same info we need in CRM. But after download the text is not replicated to CRM.

Can anybody tell how we can achieve this.??

Thank you for your help.!!

[former_member182985]

Dear Ajith,

I created a blog regarding how to download the customer material info from ECC to CRM.

Please review it and check if it is helpful.

http://scn.sap.com/community/crm/master-data-and-middleware/blog/2015/04/10/the-settings-about-downl...

Thanks,

Best regards,

Julin

[former_member726139]

Dear Julin,

Thanks for your reply.!!

I have checked the points mentioned in your Blog. All the required settings are already there in our system. And also there is no error while downloading. But the only issue is we are not getting the customer material text in CRM.

It would be great if I am getting any FM that is getting triggered in ECC while delta change of the text.

Thank you..!!

[former_member182985]

Dear Ajith,

Do you check the table COMM_IL_PRDSCP and COMM_IL_PRDCPN in CRM system for the customer material records?

If the customer material text is not populated to CRM, please also check if there is any filter in R3AC1 for object CUST_MAT_INFO and its parent objects.

You can also debug the function module CRS_CUST_MAT_COLLECT_DATA_CHA (in ECC) and the mapping function mudule COM_MAP_BAPIMTCS_TO_CUST (in CRM) for the delta exchange.

Hope my answer helps.

Best regards,

Julin Xin

[former_member726139]

Hi Julin,

This is not about the direct material description.
I am looking for the texts included in the material that is available in the text editor. You will get it if you click on the Edit button marked in the first screen shot.
Please find the below screen shots. I am not looking for the text "test" but I need to get the text "Line 1 of int. cust-matetrial-Des"

Also I have already checked the below FMs, but none of them is triggering in ECC when change the text.

It would be great if I am getting any FMs that will trigger while delta change of the required text.  

CRS_CUST_MAT_COLLECT_DATA_CHA

CRS_CUST_MAT_COLLECT_DATA_CRE

CRS_CUST_MAT_COLLECT_DATA_DEL

Thank you.!!