on 08-21-2015 8:38 PM
Hello I have re-installed CR 11.0.0.128 on my new PC. Both are running windows 7.
I have the product registered yet when I try to force it to look for updates it says that it is not registered. So I cannot check to updates.
When I create a report and try to add a database field to the report it crashes.
The error details are
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 11.0.0.1282
Application Timestamp: 422d5c77
Fault Module Name: crw32.exe
Fault Module Version: 11.0.0.1282
Fault Module Timestamp: 422d5c77
Exception Code: c0000005
Exception Offset: 00493073
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 1fc1
Additional Information 2: 1fc163a1c57ae45571bce37d539b233f
Additional Information 3: 2f92
Additional Information 4: 2f92817e9e63d4100e2aa48e72910a78
Use this to get to CR XI R2 SP 6:
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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