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Error text string in creating report from Sage ACT

Hi there,

I am using Crystal Report Viewer to make a list of Opportunities from Sage ACT. There are Notes attached to each Opportunity which are displayed below each Opportunity. At the start of each Note a string of text is being pulled through, for some reason, stating eg. the font of the text. Other people had the problem before, when they copied and pasted text into the Notes text box, but when they deleted the Note then re-added it, the problem went away. For me the problem has stayed and now all Notes that I add I get the error text. I did copy and paste some text a while ago but don't do it every time (ie problem has stayed)

Coding within the part of Crystal that pulls through the text string is in the text file attached. The error text that gets displayed is the line that contains Microsoft Sans Serif.

Screenshot also attached.

I'm using Sage ACT! Pro 2011, Version 13.1.111.0, Hot Fix 6 and SAP Crystal Reports 2013 Support Pack 1 version 14.1.1.1036

If anybody is able to offer any help on this then that would be very much appreciated!

Kind regards,

Noel

Coding.txt.zip (422 B)
screenshot.jpg (364.6 kB)
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  • Best Answer
    Posted on Aug 21, 2015 at 04:05 PM

    Hi Noel

    1st place to start will SP 6 as you are on SP 1. See the Downloads Portal:

    https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/patch_download/main_public.htm

    Now, to be honest, I get totally lost in your description of what it is you are trying to do. Perhaps a screenshot or two may help(?).

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

    Follow me on Twitter

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