Source Document for MDG Customer CR

[former_member381980]

Hello,

We are using SAP MDG 7.02 and have MDG Customer and Supplier Create/Change processes in production.  Our business would like to start sending Excel or PDF documents to new customers for collecting basic master data directly from the customer.  A CSR at our company would most likely receive the document back and add a few missing details.  Rather than then have a user manually key the data into an MDG change request, we are looking for an automated process for mapping the document into a draft CR. 

I have seen an SCN post on going from CRM->PI->MDG, but we are not using CRM.  The thought of a FlatFile->PI->MDG scenario is possible I guess.

I am posting to see if anyone is doing anything similar or has heard of SAP or 3rd party products in this area?

Thank you,

Keith

[Former Member]

MDG has a mass upload process that you can use. You can run it for a single customer of course. You might need to transform the Excel sheet into a format the mass upload process expects. SAP documentation talks mainly about Supplier, but I believe you can do it for customer as well. See this document for more information: .