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Former Member

Warning message is coming at the status bar in the sales order instead of error message

Hi All,

We have a scenario here where we need to block 2 customers for 2 sales document types so that these customers cannot use in the sales order.

When we raise a SO with these customers,system should show error message as " Customer xxxx assigned order block".

But we are getting the warning message as " Customer xxxxx has delivery block: Overall Block".

Help me to get the Error message as " Customer xxxx assigned order block".

Thanks,

Pavan.

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6 Answers

  • Aug 20, 2015 at 06:20 AM

    I believe for the said warning message, the message number starts with "V1" in which case, you cannot modify.  It is an inbuilt program by SAP and it is not recommended to change such messages.

    G. Lakshmipathi

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  • Aug 20, 2015 at 08:00 AM

    Hello Pavan,

    Firstly, please assign a blocking reason to the 2 specific sales document types in following path:

    IMG

    ->Sales and Distribution

    -> Sales

       -> Sales Documents

          -> Define And Assign Reason For Blocking

    Secondly, please assign the same blocking reason to the 2 customers in transaction XD05.

    After above steps, when using the 2 customers in the 2 specific document types, you will get error message V1423 - "Customer XXX has been assigned order block: XXXX" so that the document

    cannot be saved.

    Please let me know if this is helpful or not.

    Best regards,

    Crystal Lin

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    • Former Member Former Member

      Hello Pawan

      Do the Below Steps,

      1. Please follow the steps Crystal Lin sujjested you .
      2. Please go to below path and assign your Sales Document type to Error code .
      3. After assignment is done, try creating Order , It will block. I have tested It works fine.

      Regards,

      Santosh Verma

      pastedImage_4.png (11.4 kB)
  • Aug 20, 2015 at 08:09 AM

    Have you checked whether the order block, which is set for the customer is actually assigned to the sales order type that you use for test purposes: maintenance view V_TVASP?

    If yes, then is the order block set for the same sales area, for which you create the sales order?

    If yes, then you might have some additional development which bypases the sales order block (very unlikely, but still can be considered).

    If you are not creating the sales order in ERP, you might check the replication as well.

    In case you have both order and delivery block set for a specific customer and the corresponding sales area, first the order block is checked (error message), then the delivery block is checked (warning message).

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    Former Member
    Aug 20, 2015 at 05:31 AM

    Change message type to "E" instead of "W"

    regards

    Gopala

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    Former Member
    Aug 20, 2015 at 06:42 AM

    Hi Pavan,

    For restricting 2 document types to two customers why con't you meet this requirement through listing and exclusion process.

    Thanks,

    Dwaraka

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    Former Member
    Aug 20, 2015 at 08:54 AM

    Hi Pawan

    1.If you have Credit managment activated , Please block the customer from FD32 (Indicator: Blocked by credit management-KNKK-CRBLB). Check how your credit control area is getting determined and block the customer accordingly.

    or

    2. You can mark your customer for deletion and  add message number in below path .

    Regards

    Santosh


    pastedImage_0.png (70.5 kB)
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