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SRM-Shop application opens in separate windows on Enterprise portal


Need some input on how can I analyse the enterprise portal issue. The issue happens after patching of SRM 5 from SPS19 to SPS24 (kernel 721 EXT UC 417). Our Enterprise Portal is at patch level 7.31.

The problem that we are facing is shop (bbpsc0) application, every time we click the link, it opens up in a separate window. Other application open in the existing window.

Let me know if I can provide more information.


Eida Hanafiah

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 24, 2015 at 11:02 AM

    Hi Eida,

    I suspect it could be one of the following:

    1. Work protect mode is configured to open in a new window.

    Try changing the work protect settings according to documentation:

    WorkProtect Feature - Portal - SAP Library

    2. The iViews that are opened are now configured to open in a new window.

    To check this go to the iView properties and search for the "Launch in a new window"

    property and make sure it is with value "Display in portal content area". It should open the iView in place.

    Best regards,


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