Require C4C info - Use Case: Emergency/Ambulance service

Hi guys,

I am preparing a presentation for the CTO of a company that handles an ambulance service and was wondering whether there is a industry specific scenario for giving a better understanding to him.

I have been researching and healthcare is the nearest scenario I have found, yet, not exactly the same.

There is no doubt, product should be Clouf dor Services, there should be integration through CTI as company receives emergency calls through phone (no other communication method required unless they want to internally use SMS which would avoid needing the use of internet through the city).

Could someone help me with an existing SAP presentation or providing some additional inputs I could use for preparing this meeting?

Thanks in advance.

Alejandro.