VC Fix Status(CONX) issue when creating order (Credit memo request – VA01) from invoice (Billing document – VF03)

[Former Member]

1.Billing Document(Source Document )

2.Credit Memo Request (Target Document)

Steps:

1.Create CMR via VA01 .Created with reference to billing document .ex billing document qty is 10 sheets

2.quantity created in CMR is 10 sheet and VC values in CMR gets updated for 10 sheet . eg for 10 sheet VC has a characteristic value "CALC KG " is 100 KGM i.e 1 sheet = 10 KGM , so 10 sheets is 100 KGM .

3.If a change in quantity from 10 sheet to 5 sheet in CMR VC has a characteristic Value "CALC KG" as 100 KGM were as ideally it should be 50 KGM .

5.we found VC screen is also greyed out and no changes happened .

6.Also System status in (CMR is REL - Released and CONX- FIX CONFIGURATION)

Please advise how to fix this .
VC values should get changed based on quantities in CMR

The above said issue doesn't exist when CMR created via Normal Sales order document .

Thanks,

Bhareth

[Former Member]

Hi Experts ,

Could you please reply if anyone faced the same issue on this or any work around solution .

Thanks,

Bhareth

[tao_sun2]

Hi Bhareth,

This is standard behavior for fixed amount condition. Please refer to note 485740 for detail information.

I am afraid that there is no standard way to fix this.

Best Regards,

Tao

[Former Member]

Hello Tao ,

Thanks for your reply .

I am talking about the Variant configuration values in CMR and not pricing condition types in CMR.

VC values can be seen in VC screen of sales order line item .

Thanks,

Bhareth