Open document is not working in BO 4.1 SP4

[former_member375812]

Hi Folks,

Good day..

we are now upgrading our BO version from BO XI R2 to BO 4.1 SP4 in unix environment. We have a java based SDK to fetch BO and Crystal Reports. this open document functionality is working well with BO XI R2. whereas once reports migrated to BO 4.1 unable to fetch crystal reports. we are able to open webi reports in BO 4.1. what could be the cause and please help to fix the issue at the earliest, as we are heading towards business go live.ness

Old environment Details : Business Objects XI R2 SP2, Crystal Reports XI, RedHat Linux Os 4.2
New Environment Details : SAP BO 4.1 SP4, Crystal Reports 2013 SP4, RHEL 4.2
In both environments DB is Oracle 11g

Regards,
Suresh

[former_member182521]

Check here. You need to make necessary changes in Open doc URL as mentioned.

[former_member375812]

Hi Manikandan,

Thanks for prompt response with some helpful docs. let me go through those and will confirm back if it solves the issue

Many thanks

Regards,

Suresh