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Former Member
Aug 18, 2015 at 12:01 PM

How start the Sap portal Desktop Rule collection Service?SAP PORTAL 7.2 with SP8

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Dear Experts,

I'm facing one issue in Sap Portal 7.2 With SP8 version .

Once i logged into the portal with J2EE_ADMIN user . its displaying one error message like Page not found or not available

as well as i tried to logged into my user also (my user having all admin rights).its getting same error. not even me its effected to all users.

I went to check the log files its not generate any log files for this error.

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Because of we updated the SP level from SP7 to SP8 . during updated time my basis team has deployed EP-RUNTIME.SCA file its happens 1 year back .. last one month on-wards the portal suddenly not working. Page not found or not available error we getting on TLN.

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In my system having 2 custom desktop rule collections and one default rule collection .

I m trying to re- take default desktop with below URL:http://<hostname>:<portno> /irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fadministrator!2fsuper_admin!2fsuper_admiā€¦

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I used one more URL to re-take the Default desktop.

http://<hostname>:<portno>/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2Fadministrator!2Fsuper_admin!2Fsuper_admin_role!

2Fcom.sap.portal.system_administration!2Fcom.sap.portal.system_admin_ws!2Fcom.sap.portal.themes!2Fcom.sap.portal.portalDisplayRules

in this URL i can able see my Desktop rules .

But here once click on the desktop properties. it couldn't able to open the properties.

i am getting some error. i have attache screen shoots.

i went and check the log files its saying some services it has stopped mode ... How to start the services which services needs to start and where?

could you please tell me its very urgent

i have attached error screen shots ..

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Regards,

Reddy