View Alerts generated in CBMA

[Former Member]

Hi,

We are planning to implement CBMA in PO 7.4. In the older framework there were reports that could display all the alerts generated in the system.

In CBMA do we have any such views for all the alerts generated.

If we do not use SOLMAN to subscribe to these alerts can we view all the alerts in PO.

Thanks.

Regards,

Sudharshan N A

[Former Member · Accepted solution]

Hello Sudharshan ,

There is nothing like alert inbox in PO.

Alert inbox was there in PI 7.1.

For checking the alerts you may have to see the logs of the alert jobs from NWA.

Thanks

[Former Member · Accepted solution]

Hi Gaurav,

I feel its a kind of loss in feature or functionality.

In the earlier framework, the report RSALERTDISP provided a central view of all the alerts created and the alert inbox of individual users provided a view of the alerts they are subscribed to.

The need for this view is that sometimes flurry of alerts are created in case of certain permanent errors and you may notice them in alert inbox or RSALERTDISP and stop them till the problem is rectified.

In CBMA how do we keep a tab on the alerts created. (unless you are an email consumer to the alerts).

Thanks.

Regards,

Sudharshan N A

[former_member184720 · Accepted solution]

>>>I feel its a kind of loss in feature or functionality.

You do have an option to view the alerts. In fact i feel, it's an enhanced feature to retrieve the alerts.

We have a web service using which you can retrieve the alerts.  Go through below blog for more details.

P.S. once you read the alerts using the above web-service, you might not receive the email for them.

So if you are planning to do this regularly then add another consumer and use it for web services.

[vadimklimov · Accepted solution]

Hi Sudharshan,

The SOAP service mentioned by Hareesh, is used to consume produced alerts. As indicated by him, once consumed using that SOAP service, the alert will not be available anymore (it will be deleted from the alert queue).

If you need to browse alerts, and not to consume them, you may want to look into respective JMS queues, which are registered in JMS Provider of AS Java of PO, and are filled with messages corresponding to produced alerts. JMS queue name is: jmsqueues/alertingVP/jms/queue/xi/monitoring/alert/<alert consumer>, for example, jmsqueues/alertingVP/jms/queue/xi/monitoring/alert/ALERT-TO-MAIL for the mail consumer ALERT-TO-MAIL. Please also have a look at Tihomir Stoyanov's blog to get some more details on this topic.

Following this approach, you can browse alerts for specific alert consumers. Please note that if there are several consumers for the produced alert, you will find the same alert produced, replicated and persisted in several corresponding JMS queues. If there are no consumers for the alert rule, runtime will not produce any alerts and you will see no JMS entries there.

Regards,

Vadim