Backup failed using TSM TDP on Oracle 12C

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Hi,

Our backup team has setup backup using TSM TDP for SAP System running on Windows 2012 with Oracle 12C.

while using backup_dev_type = rman_util in init<SID>.sap backup failed with below error

RMAN> connect target *

connected to target database: YD3 (DBID=1176730714)

using target database control file instead of recovery catalog

RMAN> **end-of-file**

RMAN>

host command complete

RMAN> 2> 3> 4> 5> 6> 7> 8> 9>

executing command: SET BACKUP COPIES

RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03009: failure of allocate command on sbt_1 channel at 08/18/2015 08:45:38

ORA-19554: error allocating device, device type: SBT_TAPE, device name:

ORA-27023: skgfqsbi: media manager protocol error

ORA-19511: non RMAN, but media manager or vendor specific failure, error text:

Unable to open from register key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Prole.

RMAN>

but using backup_dev_type = util_file there is no error while taking backup.

we have other system running on Windows 2012 with oracle 11g where we are able to take backup using backup_dev_type = rman_util with same setup.

has anybody aware of such issue ?

Thanks & Regards,

Kaushal