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Aug 17, 2015 at 04:30 PM

Unable to install CR 2013 on Windows 10


We are a multi-seat user of Crystal Reports 2011 and also have a single upgrade seat for Crystal Reports 2013 for my use.

I am in the process of configuring a new Windows 10 computer and the only application giving me trouble is CR. I get all the way through the installer until the final click and then almost instantly get this:

The install file I have dates back to July, 2014 when we purchased the upgrade seat. I have not been able to find a later version of the full installer; only patches which require that CR 2013 is already installed.


Cap.jpg (35.4 kB)