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Aug 16, 2015 at 11:19 PM

SAP CC with Verint QA and WFO


Hello All

We have SAP CC freshly upgraded to I will say this release has corrected some of the issues that I was having in my environment and I have high hopes of a couple of other correction. Time will tell on those. We also use Verint for QA and WFO. I have installed HF (7.0.5.verint) custom HF on my last two released.... and am hoping that someone on the board can tell me if the custom patch is still needed with and is it supported on

Thanks in advance for the information.