SAP Solution Manager 7.1 Support Release 1 Installation ERROR with SQL Agent

[Former Member]

Dear Masters,

Request for HELP.   

An error occurred while processing option SAP Solution Manager 7.1 Support Release 1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step: Error 1057 (The account name is invalid or does not exist, or the password is invalid for the account name specified. ) in execution of a 'StartService' function, line (1232), with parameter (SqlAgent$SQLEXPRESS).). You can now:

• Choose Retry
  to repeat the current step.
• Choose Log Files
  to get more information about the error.
• Stop the option and continue later.

Log files are written to C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS.  

Screen shot attached for reference.

Thanks.

[Former Member · Accepted solution]

Thanks for your reply ... Mr. Pavan & Mr. Sushant

OS : Windows Server 2012 R2 Data Center (64 Bit)

DB : Microsoft SQL Server 2012 ( SQLEXPR_x64_ENU)

sapinst log file attached with below link :

https://drive.google.com/file/d/0B_gYSOJoQ0RBQURoQTlMN2tVRjA/view?usp=sharing

Services.msc is showing like this :

services .JPG - Google Drive

Regards

Eswar C

[Former Member · Accepted solution]

Hi Eswar,

Please check and update which user account is maintained in logon for below mentioned services

SQL Server Agent , SQL Server , SQL Server VSS Writer.

Regards,

Jaskirat Singh

[Former Member · Accepted solution]

>>DB : Microsoft SQL Server 2012 (SQLEXPR_x64_ENU)

Are you using express edition for this installation?

regards,

pavan

[Former Member · Accepted solution]

Yes, I am using "Express Edition"

[Former Member · Accepted solution]

I am using "Local System" account for all services.

( I mean same user name and password & that user is owner and admin rights )

[Former Member · Accepted solution]

All supported SQL Server versions are tested by SAP in the Enterprise Edition only. Therefore, only the Enterprise Edition is supported.

Have a look at the below note for more information

62988 - Service packs for MS SQL Server

regards,

pavan

[Former Member]

Eswar,

Please try this

goto services.msc check database service and user credentials for that service.

Change the user credentials and try as shown in figure below.

Regards

Anand

[Former Member]

Hi ,

R u using Windows server for instillation ?

If yes , open the services.msc and retype in the password for the account. Then try and start the service again.

Regards ,

Sushant

[Former Member]

Forgot to attach screenshot:

[Former Member]

Hi,

Which version of SQL server have you installed on the system?

Please attach sapinst logs as well.

regards,

pavan

[rishav54]

Hi,

Have you checked the below thread for your issue.

Check your service user being used here.

Regards

Rishav