GET PERSON even not getting triggered for an employee

Dear Gurus,

This is related to SAP ABAP HR.

There is report to print payslip for employee ( Using Tcode HR forms. It is based on LDB PNPCE. the report is using INFOTYPES: 0000, 0001, 0008.The Smart form is called in the event GET PERSON.

For one particular employee the the GET PERSON event is not getting triggered. and the system is returning the below message

The system has not selected any data

0 personnel numbers were processed successfully

0 payroll results were processed successfully

0 Employees were rejected

Any clue what could have gone wrong.

Functional has check and confirmed that all the data is find in Transaction PA30 .

Please help.