Skip to Content
Former Member
Aug 13, 2015 at 05:07 PM

Crystal 2008 SSL 3.0 Connection to Salesforce fails


I am using Crystal 2008 to connect to tables for some reports. Today I tried to run the reports and got an error message stating " failed".

The issue looks to be because Salesforce disabled SSL 3.0 Encryption. Does anyone know if Crystal 2008 can be switched from SSL 3.0 encryption to TLS 1.0 or TLS 1.1 encryption instead? I am trying to avoid the need to re-build this report and purchase Crystal 2013.

If this is not possible with CR 2008 does anyone know if a report built using CR 2008 will open in CR 2013 with no issues, or would it have to be rebuilt since CR 2013 connects to Salesforce using Simba ODBC drivers.

Any help is much appreciated.