New support messages to business workplace?

[Former Member]

Hello,

I configured the SAP system to automatically send out an E-Mail to the corresponding supportteam via action ZMIN_STD_FIND_TEAM_SEND_EMAIL when a new incident created.

Is it also possible to send a SAP Mail to the inbox of the business workplace of the user (STWB)?

Thanks!

Regards

Tobias

[rishav54 · Accepted solution]

Hi Tobias

Yes you can do that but you need to have appropriate FM for same, Either you can create it with the help of below link.

https://scn.sap.com/thread/741928

Use this FMs in you action' s processing.

Thanks

Rishav

[Former Member · Accepted solution]

Thanks Rishav! I will give it a try.

Tobias