Checking connecion to OData URL fails (Ping fails)

[Former Member]

Dear Experts,

after an external rest service integration via SDK and creation of a communication scenario and arrangement, I am not able to successfully ping this service. Via browser I don´t have any problems, I enter my user and my PW and get the odata result. The odata url has been generated from a custom sap hana database table. My goal is to replicate Service Products from SAP ByD into SAP HCP.

But when checking the connection to rest service, I get the following error message:

- Checking Connection failed

- Ping failed

- Anonymous

I tried it with other REST-URL´s and every time I get the mentioned errors. No API Key is needed in this case, only User and PW.

Do you have any idea what the problems could be?

Best regards,

Rufat Gadirov

[Paul_Ka · Accepted solution]

Hi Rufat,

As Tobias said, there is a good chance the application will work regardless of the failed ping. This was the case in my example about SMS gateway. Even though the "check connection" failed, the service worked fine when called from the code.

Regards,

Paul

[Former Member · Accepted solution]

Hi Paul, hi Tobias,

I used "allow insecure URLS" as the odata url was HTTP not HTTPS, this solved the issue with my application. The ping was then succesful.

@Paul: Unfortunately, the sms application doesn´t work, not only the ping fails but also sending the sms. But the issue could derive from the fact that I don´t use australian number maybe.

Best regards and thanks,

Rufat

[Former Member]

Hi Rufat,

have you checked if the ping is generally disabled at your endpoint?

Have you tested if your application works despites the error messages in the communication arrangement?

Best regards,

Tobias