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Former Member
Aug 11, 2015 at 01:32 PM

SAP CRM EMail Inbound Excel attachments

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Hi

When receiving emails with Excel attachments they arrive in the webui through erms as e.g testemail.xlx.ms-excel and when clicked on and tried to open - windows cannot find a corresponding application to open this. Does anyone know why.

It's affecting our live system and confined to excel and powerpoint. Wht does SAP add this ms-excel extension on.

I have looked in SKPR12 and all the standard types are there.

This is a real problem at the moment.

For powerpoints it names the file e.g sales.ppt.ms-powerpoint

regards

PM