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Additional ERP details for IBases

voss
Contributor
0 Kudos

Hello *, our customer requires more Information belonging to IBases in C4C as available at present. Unfortunately no classifications as known in SAP ERP CS are available in C4C. Even the IDOC doesn't contain such capabilities?! Is it possible to enhance C4C with missing fields? Can we map ERP with custom fields in C4C (unidirectional)? What happens with custom fields in case of Upgrades? Kind regards, Thomas

Accepted Solutions (1)

Accepted Solutions (1)

voss
Contributor
0 Kudos

Any ideas?

Anshika
Advisor
Advisor
0 Kudos

Hi Thomas,

For Installed Base Management, the replication from ERP is available for Equipments - replicated as Registered Products in C4C and Functional Locations - replicated as Installation Points of type Functional Location in C4C.

If what is available is not enough, in general it is possible to enhance C4C and adapt the iFlows accordingly.

In case of upgrades, the extended IDOC can be used in place of standard IDOC while retaining the mapping provided by SAP for standard elements. This is possible in HCI. You can refer to this blog for more details:

http://scn.sap.com/community/cloud-for-customer/blog/2015/05/06/handling-extendedcustom-idoc-in-hci-...

The following link has consolidated information on Cloud for Customer Integration:

http://scn.sap.com/community/cloud-for-customer/blog/2014/03/27/sap-cloud-for-customer-integration-w...

You can go through this FAQs on Installed Base Management -

http://scn.sap.com/community/cloud-for-customer/blog/2015/07/08/faqs-for-installed-base-management-i...

Hope this helps.

Regards,

Anshika

Answers (0)