Portal runtime error in Portfolio Project Management

[former_member227184]

Hi Experts,

PPM business packages deployment is completed in Portal, We are getting the below error when we are accessing any tab in Portal. Can you please advice.

Your responds will be appreciated.

[former_member227184]

Thanks for your reply michal,

For all services it is giving same error,

I have checked the destinations, all are fine.

In SICF all services activated but when I click on Test Service it is not opening.

[former_member227184]

This problem still persists.

[Former Member]

Hi ,

Thanks for reply.

Please check user mapping between two systems is configured or not.

     (e.g.  EP's EP_ADMIN is mapped with backend ECC's EP_ADMIN)

Regards,

Krunal

[michal_zilcha-lang]

Hi,

In order to investigate properly you should provide the errors that are generated in the trace file when the issue occurs.

Moreover, please answer to all the questions raised until now - does all the content not working? or only this entry?

What exactly this content is?

You get different issue than the one reported at the beginning.... is it on the same content?

If this is an Application Integration iView (AI), check the system property, to understand what system it uses. Then go to the System Landscape Overview, and check whether the system with this alias is actually configured properly (you can also test the connection - there is an editor for that).

If this content uses destinations, please check the destination configuration via NWA.

You can also provide HTTPWatch trace in order to check what request fails.

Thanks & regards,

Michal

[former_member227184]

Hi Krunal,

All services are activated in SICF and I have maintained the EP and ECC hos entries.

[former_member227184]

Thanks for your replay,

I have maintained the hosts.

I am getting below error:

[Former Member]

Hi vamsi,

Thanks for reply.

Except COLLECTIONS tab other tabs are working or not?

Have you checked backend services are activated or not in SICF for PPM?

Please also check cross host entries are maintained at both servers ( EP & ECC ) with Basis team.

From screen shot it seems to be backend connectivity issue nothing else.

This might be get resolved by maintaining host entries or service activation.

Please reply with default trace if you face same problem after checking.

Regards,

Krunal

[former_member227184]

Hi Hemanth,

I have maintained the same destinations.

But still we are getting below error.

[Former Member]

hi Vamshi,

Can you please send us the exact error from the default trace file what your seeing. Also have you maintianed the correct settings in your system landscape data. And also can you right click on the page which is showing error and copy that url and paste in new browser and see if it works.

regards,

Ram

[Former Member]

Hi vamsi,

Can you please check by maintaining host entry of back-end system in your system.?

Regards,

Krunal

[former_member227184]

HI,

SLD is fine.

Could you please suggest me which JCO's I need to maintain for PPM.

[hemanth2]

Dear Vamshi,

Hope you are doing good.
Usually these are the ones:

PPM_WD_MODELDATA_DEST
PPM_WD_RFC_METADATA_DEST
WD_ALV_METADATA_DEST

Please go through the guide for more details.

Hope this helps.

_ _ _ _ _ _ _ _ _

Kind Regards,

Hemant

[former_member227184]

Hi Experts,

Please assist me.

[Former Member]

hi Vamshi,

Can you please check your SLD connection and all the JCO for your PPM are in green status.

I guess your SLD connection is broken.

Regards,

Ram

[hemanth2]

Dear Vamshi,

Hope you are doing good.

Ram is correct; please check the SLD connection. You can do a manual trigger to SLD again  and then check the destinations.  Most likely they will be failing.

When you login to the SLD, can you see the destinations of the satellite server there?

Hope this helps.

_ _ _ _ _ _ _ _ _

Kind Regards,

Hemanth
SAP Active Global Support

_ _ _ _ _ _ _ _ _
 

[michal_zilcha-lang]

Hi Vamshi,

The exception you found is not related to the error you are getting.

You should look for the exception ID that is mentioned in the screen shot.

The error in the trace that you provided is related to the Federated Portal Network configuration page, to manage FPN connections.

Please provide full stack trace that is related to the exception ID.

Thanks & regards,

Michal

[former_member227184]

Hi Ramakrishna,

Below screen snap for your reference.

[Former Member]

Hi Vamshi,

whats is the error / exception recorded in your default trace files on portal side. you can find the same under /usr/sap/<SID>/JC**/cluster/server0/log.

Update us the details so that we will be able to help you more.

Regards,

Ram