The Action Merging Settings Cannot Be Loaded

[merveguel]

Hello Gurus,

I am facing with a problem in our daily Request for change order process in the Development System. Normally, after saving the request for change order, it creates a follow-up document which has approval process and changes the status of the order from 'Open' to 'Waiting to be approved'. But right now, this process doesnt work and one of our Badi's doesnt get debug. I realized that in the 'Actions' tab, 'Action Merging' tab gives an error and doesn't let me to see the page in the Development system while Quality doesnt give any error. The error is 'The Action Merging Settings Cannot Be Loaded' with SPPF_CUST023 message no.

Does anybody knows anything about this error?

Any help or suggestion would be appreciated.

Thanks!

Merve

[bruce_li · Accepted solution]

As far as I know, the reason may be that there is an inconsistency within
the customizing data. The table which holds the information about the
action definition (PPFTTTCU) holds also the information about the action
merging. There should be one GUID included with which the merging details can
be found within table PPFTMERGE.

Please check if there is corresponding entry available within PPFTMERGE.
Please make sure there is no inconsistency between tables PPFTTTCU and
PPFTMERGE. The entry within PPFTMERGE which corresponds to the PPFTTTCU entry
should not be  missed.