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BICS Remote Web Service is expired

Former Member
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Hello Experts,

PFA, We are facing an issue while launching Dashboard from NetWeaver portal.

"Cannot acces external data"

"The data connection session with BI Web runtime over the BICS Remote Web Service is expired. Press F5 to refresh the dashboard."

Seems connection time out issue, Kindly suggest us how to get rid of this issue.

Thanks and Regards,

Mithilesh Prasad.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Prasad,

This is due to browser is not refreshed before the session timeout is reached .


Please refer the following note regarding this:

2129603 - Common issues with SBOP Dashboard Designer while using the "SAP Netweaver BW" connection


1758040 - Timeout behavior for dashboards using the BW connection.


KBA Note 1783553 - Session timeout parameters for BI Java (BW 730)


Note 1638319 - BEx Web 7.3x: Web Session Timeout not Working

--NISHANT

Former Member
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Hi Nishant,

Thanks for the reply,

I will check this and will confirm you soon

Former Member
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Hi Nishant,

Initially the timeout parameter for portal(irj) was 0 which means session at portal level will never time out and only explicit log off by user will end the session and BI Java was 15 minutes.

I tried with changing the BI Java timeout parameter to 60 but still the issue persist.

Thanks and Regards

saurabh_sonawane
Active Contributor
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