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Former Member
Aug 04, 2015 at 09:09 PM

GRC 10.1 End User Logon Request Status not working


Hello community

I wanted to know if anyone has faced the issue when using End User Logon where the Request Status screen doesn't open any of the buttons (Instance Status, Open, View Provisioning Logs).

After much digging I found that the service associated to these screens is GRAC_POWL_REQUEST_STATUS_EU. I tried testing the service and I get the same exact error when I do it from End User Logon.

I tested also GRAC_POWL_REQUEST_STATUS to see what it was, and it's the same screen but when you access it from NWBC, and it works just fine.

I tried confirming if it was an issue with the credentials of the end user logon, but they are just fine. (Tested the password with the other services and they work).

Any clues?


Maria Alejandra Piedra