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How to upload business partners in C4C?

We have to upload some number of business partners into C4C system, so how to upload(import) business partners in C4C system? Is there any way to upload the business partners using excel sheet(template).

I could not find import option in C4C business partners, but there is export option available to export the BPs to excel sheet.

Please let me know how to upload business partners in C4C system.



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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 03, 2015 at 01:42 PM

    Hey Maddy,

    The Cloud for Customer solution does not support the usage
    of business partner data migration. Neither is the Business Partners view provided with a save-back excel.

    Hence we cannot explicitly create business partner s en masse.

    However, using the migration tool for respective Business Partner master data like Customer/Prospects, Employee, Service Agent will implicitly create corresponding Business Partner records in the system.

    I hope this helps.



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  • Posted on Aug 03, 2015 at 01:42 PM

    Hi Maddy

    There is a mass data maintenance tool and the data migration tool. Have you found the mass data maintenance tool? Check it out in the Admin guide at or I just looked there and maybe it's now called the IT setup guide?

    Former Member - does it have a new name? How do we search?

    @Frank Higgins

    @Angela Browne


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