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Former Member

File export in a campaign


we are trying to create a campaign for sending greeting cards via mails (not emails). For that we would like to export a list of contacts including their addresses. It seems that there is such functionality which requires to create a target group, Campaign file format and campaign. We have done all of those.

Based on the user guide - page 56 (Section Campaigns with File export) - see link below, we should be able to download a campaign file from a tab "Attachments". I am not able to see this tab or any other way how to download the campaign file. The tab is not even possible to unhide through Master layout edit. Do you know, how could we export the file?

Thank you

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1 Answer

  • Sep 05, 2017 at 05:53 PM

    Hello Ivan. I hope it´s not too late.

    Indeed, the Tab is hidden and you can add it on adaptation mode, as the image attached suggests


    Just add the attachments tab and you will be able to get the export file.

    Best regards

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