cancel
Showing results for 
Search instead for 
Did you mean: 

Approve/Reject comments getting truncated in Fiori My Inbox app

saurabh_vakil
Active Contributor
0 Kudos

Hello experts,

We have implemented the Fiori My Inbox app in our landscape. The app is able to show the work items correctly and also we are able to approve/reject these work items. But when we enter any comments while doing approve/reject, these are getting truncated while getting saved in the back end.

For e.g. if we enter the comment as "rejection comment" while doing Reject, in the back end the value that gets stored is "tion comment", the first few characters are getting truncated.

The UIX01CA1 version is SP05, IWPGW 100 version is SP07 and My Inbox Technical Version is 1.6.2.

Is this a known issue with the My Inbox Fiori app? Are there any SAP Notes available to fix this issue? I tried searching for available notes, but could not find any.

Regards,

Saurabh

Accepted Solutions (1)

Accepted Solutions (1)

saurabh_vakil
Active Contributor
0 Kudos

Hi Masa,

Indeed as you pointed out the issue was not with the My Inbox app. At the workflow level there was a custom container for saving the rejection comment, while the My Inbox app updates the standard container ACTION_COMMENTS. Appropriate changes were made at workflow side to read the standard container to check for presence of comment and save this value.

Regards,

Saurabh

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Saurabh,

Please upload a screenshot which shows truncated value in the backend.

Regards,

Masa / SAP Technology RIG

saurabh_vakil
Active Contributor
0 Kudos

Hi Masa,

The comment entered in the Fiori My Inbox app is saved in the workflow container in the back end system. I will provide a screenshot of the value saved within the workflow container shortly.

Regards,

Saurabh

saurabh_vakil
Active Contributor
0 Kudos

Hi

Shown belw is the workflow log showing the value entered in the comment field while rejecting the work item from the My Inbox Fiori app. This value can be seen in the Container tab in the field IM_TEXT - rejection comment, whereas the comment we had entered while rejecting from Fiori was test rejection comment. The word test has been truncated here.

Regards,

Saurabh

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Saurabh,

Please share the 2 screenshots.

1. Container element under attachment. Is there rejected comment?

2. Same IM_TEXT container element when you reject a workitem from SAPGUI inbox without Fiori.

I think the issue is not generated by My Inbox. I guess your container binding is incorrect.

Regards,

Masa / SAP Technology RIG

saurabh_vakil
Active Contributor
0 Kudos

Hi Masa,

Thanks a lot for your response!

The screen shot I shared in my previous post was from the workflow container itself, showing the container element IM_TEXT having the truncated comment (rejection comment instead of test rejection comment entered from My Inbox app). Do you mean something else for the container element under attachment?

The second screenshot of the workflow container containing the IM_TEXT element after I did a reject of the work item from SAP INbox without Fiori is as shown below. I had entered comment as testing reject comment while rejecting, which is showing correctly in the container.

Regards,

Saurabh