cancel
Showing results for 
Search instead for 
Did you mean: 

Control key SM01 configuration to send confirmations to update ECC service order

Former Member
0 Kudos

Hello colleagues,

I have a question regarding configuration of control key SMO1- used for service order.

currently i am using service order for RMA process (now the service order is transfered from ECC --- to ME using IORDER01 - IDOC and all the confirmations are not beeing transfered to ECC.

I am trying to change the current process and use "yieldConfirmationRequest" document type for this purpose.

you can see the defenitions is same for both control key types:

but when i am processing RMA order in ME - system is not creating  "yieldConfirmationRequest" doc types.

i watched the controll key configuration in ME  "CONTROL KEY MAINT:

not too much options to define.

if anybody succesfully implimented this functionallity  please advice.

Thank You,

Best Regards,

Dmitry Frenkel

Accepted Solutions (1)

Accepted Solutions (1)

sergiy_katerinich
Active Contributor
0 Kudos

Hi Dmitry!

My understanding is that Yield Confirmation is directly tied to Production Orders only. And Control Key within the context of SAP ME is used for reference purpose only.

Regards,

Sergiy

Former Member
0 Kudos

Hello Sergiy,

thank you for the explaining the connection between yeild confirmation and order type.

but are the any other possibilities to configurate the confirmation returning data to ECC - service order ?

Regards,

Dmitry 

sergiy_katerinich
Active Contributor
0 Kudos

I believe it needs to be coded specifically for RMA order type in a similar way as it is done for production order type. So, there is no magic button to turn the confirmation on just in one click.

Former Member
0 Kudos

as far as you know - what steps i should do to configarate the process ?

as i understand - yieldConfirmationRequest is not usable for me - does i have standart altenateve doc types  that can be used for this purpose or i need to create new doc type to these order type ?

sergiy_katerinich
Active Contributor
0 Kudos

Just confirmed with MEINT experts:

- there is no yield confirmation for RMA orders by design, but only Shop Order Complete confirmation;

- thus you need a brand new implementation to make it work;

- if you go this way, you should utilize service extensions with respect to points where the confirmation-related data exist in SAP ME;

- in SAPMEINT, you will have to write a brand new part of project to communicate Service Order specific data to ERP.

Former Member
0 Kudos

Thank you Sergiy for your efforts,

you saved me a lot of thesting scenarios.

Regards,

Dmitry


Answers (0)