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Former Member

iOS device not receiving alert to install/update the application every time.

Hi,

When we publish application with "distribute application immediately check box" as checked,we do not receive notification to install the application every-time.

Steps :

1.Upload the application from Application->App protection->Upload new application.

2..Publish the uploaded application with "distribute application immediately check box" as checked.

Observation: We do not get notification to install/update the application on iOS device.

Please suggest what else need to be done to receive update/install notification every-time after publishing the application.

Thanks

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2 Answers

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    Former Member
    Jul 30, 2015 at 11:35 AM

    Dear Pooja,

    Thank you for reaching out to SAP Community Network.

    As we already replicated the issue on two iOS devices, the behavior is same. Please give me sometime while I check with the Engineering team and get back to you with an update at the earliest.

    Cheers,
    Sushmitha

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    Former Member
    Aug 03, 2015 at 11:37 AM

    Dear Pooja,

    I had a quick check on my cloud instance with App Protection, I can successfully push the app with configuration to the device in the first-go.

    Let us try the other way here, go to App Protection -> Publish -> Enter all the configuration details and DO NOT SELECT THE "Distribute the app immediately to the devices" and click on "Finish".

    Now, login to Admin Console and see the automated Application policy generated from Mobile Secure Portal -> Edit -> configuration -> see if you can find the configuration in the policy. Now, enroll the iOS device and link this policy to the device/group and click on "Apply Policy".

    Do let me know if the app gets the pushed Config on the device via Admin UI.

    Awaiting your response.

    Cheers,
    Sushmitha

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