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Customer fact sheet - last ECC sales documents

Hi,

I have made all necessary configurations for the customer fact sheet but I am still not able to retrieve the last sales orders... the assignment block remains empty. What I find strange is that the information is available: all sales order created in ECC are replicated into CRM... so it has everything needed at hand.

Where should I check more?

Thank you,

HoratiuĀ 

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2 Answers

  • Best Answer
    Aug 09, 2015 at 10:46 PM

    Hi Horatiu,

    Do you mean?

    1, order is created in ecc with sold to party zzzzz;

    2, order is replicated to crm successfully;

    3, in crm, open account zzzzz and expand assignment block "Sales Order";

    4, you can not find this order.

    Spencer

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    • Hi Spencer,

      actually, the problem was indeed related to the incorrect replication of sales area data for the account... and I also took care on the content of note 1858154. It works now.

      Thank you,

      Horatiu

  • Aug 07, 2015 at 08:47 AM

    Hi,

    no ideas regarding this issue? As I say, I can see all ERP sales order in the corresponding assignment block of the account, but they do not appear on the fact sheet...

    Regards,

    Horatiu

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