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Provide Rest Web Service


We are trying to integrate an External system directly to Cloud for Customer but our preference would be on using REST web service without using HCI or PI. The call/initiation should come from the external system since it would provide the initial data ( i.e. leads, contacts) to be used in C4C. Unfortunately, I haven't seen any guides or function for this. Current options I can see are:

- C4C initiates the REST webservice (using WebServiceUtilities in Cloud App Studio) to an external system

- External System using SOAP webservice to initiate the update/creation of data in C4C.

Is there a way where we can use REST webservice from an external system to update C4C directly?



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2 Answers

  • Best Answer
    Posted on Jul 28, 2015 at 09:01 PM

    Hello Jeffry

    pl check the odata details for C4C in the following document.

    it is available in service market place.

    C4C Odata service supports the http methods like post and put which should work for your use case.


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  • Posted on Jul 28, 2015 at 07:04 PM

    Hello Jeffry

    Yes - C4C supports OData services. There is a odata workbench in C4C you can use to model the service you need. In this blog SAP Cloud for Customer Integration with ERP and CRM: How-to Guides and E-Learning there is a section on API's and in that a section on OData.

    Will your external application work with OData, which is a REST service?

    Please keep us posted, we are trying to post more examples of OData usage and perhaps there could be a blog on what you're doing once you get a little further along.


    @Prabhat Raman - FYI

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